RETURN POLICY

HOW TO RETURN

You have 30 days after the receiving date to return your purchased item to us FREE OF CHARGE. If you are a customer from outside of Turkey, the costs of shipping are paid by the customers.

 

FAULTY PRODUCTS

If you receive a faulty product from us, you can return it. Please return your product(s) to us within 30 days starting from the delivery date. Kindly, do get in touch with our Customer Services before returning your product.

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

 You should allow up to 14 days for your return to be processed from the date you sent the products back to us.

Please note: Our customer care team cannot confirm the receipt of a return until it is fully processed with our warehouse, even if your tracking says it has been received. ATTENTION: In exchange and return transactions , all shipping costs belong to the customer.(For Customers, outside of Turkey)

 

E-mail us: [email protected]

Adress: Maltepe Mahallesi, Litros Yolu Sokak, No:6 Topkapı/Zeytinburnu - İstanbul