RETURN POLICY

HOW TO RETURN

You have 30 days from the shipping date to return your purchase from madmext.com FREE OF CHARGE. If you are a customer from outside of Turkey, the costs of shipping are paid by customers. Also, if you get faculty product from us, you can return it. 

FAULTY PRODUCTS

Please return your product(s) to us within 30 days after finding the fault. Also, please get in touch before return your product.

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

 You should allow up to 14 days for your return to be processed from the date you sent the products back to us.

Please note: Our customer care team cannot confirm the receipt of a return until it is fully processed with our warehouse, even if your tracking says it has been received. 

E-mail us: [email protected]

Adress: Maltepe Mahallesi, Litros Yolu Sokak, No:6 Topkapı/Zeytinburnu - İstanbul